Oct 182018
 

Whenever there is a lot of clutter in my life, I feel out of sorts and confused. Perhaps this is why organizing is like a hobby for me as it makes me feel cool, calm, collected and in control. πŸ˜‰

As a young child I had no say in who my family was, where I lived, where I went or what I possessed. My early movements were so frequent that I could never form an attachment to anything or anyone. This lack of control or say in my life contributed to a harmless, but significant need to keep every scrap of paper that represented a memory in my life – from manuals to devices/appliances I no longer own, to my first set of Valentine’s cards in the first elementary school that I actually stayed in, to contracts of employment for every important job I’ve had thus far, to notebook after notebook that might carry some random thought I had about whatever was happening in that moment.

Study and teaching materials, monthly bills, movie tickets, travel brochures and receipts from trips all filled boxes that have moved with me throughout my adult life – nine years in Japan, nearly nine years in the UAE and now back to Japan.

Since our things finally arrived after a year in storage in the desert, we have been trying to sort out how to make what seemed like a minimalist lifestyle there fit into our new truly limited space – which is spacious by any standard here for just two people.

Additionally, life now has different meaning and purpose than it used to.

Before, I was all about the papers – articles I have read, articles I have written, articles I want to write and any (and every) article that represented my ‘wealth of knowledge’. Meaning and purpose was founded in the status of what these papers represented. I felt control and satisfaction over the fact that I have a record of my life and events in the myriad of boxes that have traveled with me.

My husband likes to give me grief about the fact that many of my papers have come full circle. πŸ˜› Some of the papers were useful to me, but the truth is that I wasn’t ready to let go of the life these papers represented.

After a number of pivotal moments, my life has greatly changed in the last few years. At last, it is time for the papers to go into the circular file – letting go of the past.

So, as I filled nearly 30 45L trash bags with that which no longer serves me, I felt not a loss of control, but rather a sense of freedom. The weight of all those papers was being lifted as my sweet partner encouraged me to get rid of the meaningless and unnecessary scraps of the past. At the same time, he supported me in keeping the items that represent important memories knowing how they can anchor me in remembering transitional periods of life back then. Still, I joked, my entire adult life (and some of my childhood) was boiled down to these 30 garbage bags.

Although I have not left a paper-trail-friendly profession completely, my home is now a safe space that I only want to fill with memories of travels, pictures of those I love, and items of a shared life with my partner. Each thing will now have meaning and purpose to represent all that I cherish rather than all that I could not let go of.

For the first time in my adult life, I have pictures and things up on my walls with plans to put up more. For the first time in my adult life, I am willing to establish a place to call home. For the first time in my adult life, I am not concerned about collecting everything just in case something is forgotten.

This process is far from being complete – I have collected a lot of stuff, so it will take a bit more time! However, the major boxes are emptied and many items have been discarded.

Now, we have more space to fill, carefully, with that which represents our life together serving us with love and joy.

~T πŸ˜€

Nov 072011
 

Although I should not complain about getting good help when the Western world sees it as a luxury, in this part of the world, it’s a way of life. With both of us studying and working full-time, one area that gets lost is a regular and thorough cleaning. Since most people hire housekeepers/nannies/maids, who are we to say no? πŸ˜‰

When we moved to the new apartment, there were advertisements for a new company and so we tested them out and signed contracts for bi-weekly cleaning. Initially, an older Russian woman was the main contact. At some point, a younger one – presumably her daughter – became in charge. She’s a nice lady and all, but clearly this is her first professional experience, and understanding service might be something she’ll learn over time.

About a month ago, we waited for the cleaners to arrive and no one came. When I called to find out what happened, she claimed that someone had come the week before according to her calendar and so they weren’t scheduled to come that day. I tried to explain to her that wasn’t the case and that she had an error in her calendar. With no apology and with attitude, she agreed to reschedule. I took it as a one-off.

Last week, I rescheduled for later in the week since I planned to be around. Yesterday, I waited and waited. The time came and went. After 30 minutes I called to find out what the deal was… They were on holiday and someone (the young lady) was supposed to have called me the day before. Of course, she ‘forgot’.

When she called, she insincerely apologized and asked when to reschedule. I explained how this was the second incident and that I had spent my entire day waiting for them. While it may have been convenient for her to forget to notify me, it was not convenient for me as it was a waste of my day. I also explained that I was not going to reschedule another one of my days and that I wanted the cleaners tomorrow morning (today – now) or I wanted to cancel my contract with her.

She suddenly was very apologetic and accommodating. Although she had said no options were available before 1pm prior to my explanation, now there was an 8am option. Amazing! (note sarcasm) So, they are here as I write this. I still had to adjust my time to get up early for them, but it’s better than wasting my day.

It’s amazing to me how poor customer service can be at times here. I know I have been spoiled by Japan, but there are just common sense ways of doing business. Make the customer happy! Also, when you have a customer with a contract, they should get some kind of priority over those who do not…. Is it really so difficult?

Rant over.

-T

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