Yesterday we spent some time trying to figure out what we should do – stay here in Boracay for another six days or head to somewhere else like Cebu. After some searching and consideration of transportation challenges (sea, air, luggage, etc.), we decided to go ahead and stay here. So, I looked online to book the same hotel again since it is cheaper to get the rates online than to do it in person here. Hotels.com offers a match guarantee if you find the same exact room on another site for cheaper. Since they already have my information and all that, I figured I would go ahead and contact them to get them to match the rate. Sounds easy, right?

It should have been. However, Agoda.com listed the room class as Deluxe. Hotels.com lists the same room class as a studio suite. Because the sites offer different options for listing amenities and such, HDC would not believe that they were the same room class even though I had someone get on the Skype line to confirm this. After spending a half hour trying to convince a woman who was in the Philippines, she transferred me to customer service. Customer service wanted to transfer me back, but I said NO WAY. I went through another explanation, the man told me the same story. I asked him to call the hotel again and after an hour of my morning had passed, it finally worked. Yes, I could have just saved time and booked on Agoda.com instead, but it was the principle of the matter at that point. I mean, if they are going to offer something, they should do it without making the customer’s life difficult. Both representatives compared the website information over using common sense to think that the picture captions were the same or that there were only two classes of rooms listed on both sites and though the name may have differed, one could reasonably assume that they were the same… Anyway…I won’t complain because it worked out in the end, but it wasn’t easy! 😉

So, you’d think that we would be getting tired of being in the same place for so long, but surprisingly it hasn’t been bad considering we have yet to actually swim in the ocean or go to the private Puka Beach area. With happy hours and and the pool here, we are doing alright. Though, I may not recommend happy hour without some food as it tends to mess you up… 😀 All in fun.

Here are pics:

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